Original shipping costs are non-refundable and the cost of return postage must be paid by the customer. No exchanges.įor bundles, or part of a bundle, please email us. Please note that only refunds will be enabled. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund. It must also be in the original packaging with the original tags and labels still attached to the product. To return an item that is the wrong size or fit it must be unused and in the same condition that you received it. You can access this website via: RETURNS POLICYĭickies Australia Online are happy to refund items that are of incorrect size, fit or item/s that are defective/damaged as a result of a manufacturing issue.

Please refer to your order tracking number for full details.įor any customer enquires please contact our friendly Customer Service team:Įmail: Operating Hours: Monday to Thursday 8:30am – 5:00pm and Friday 8.30 – 2.30pm NEW ZEALAND CUSTOMERSĭickies now has a dedicated website for New Zealand customers. Orders placed on the weekends and public holidays will be processed on the next business day. Orders will be processed during normal business hours between Monday and Thursday 8:30am – 5:00pm and 8.30am to 2.30pm Friday. For all orders from $0-$80, Dickies Australia Online will charge a standard national shipment fee of $7.90 to all customers purchasing products within Australiaĭickies Online shipment and delivery of orders are based on product availability, payment processing time and warehouse distribution centre processing time. If you request for your item to be left at your shipping address Dickies Australia takes no responsibility for any damage or theft that may occur.ĭickies Australia Online provides FREE shipping on all orders from $80 and up made in Australia. All parcels require signature on delivery. See the Australia Post website for estimated postage and delivery times. Dickies Australia uses Australia Post as our delivery service delivery times may vary depending on your location.

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